porting Electronic Commerce, gives you the opportunity, through the completeness of the descriptions of which it posts on its pages, to enjoy the privilege of direct contact with the products available from your computer screen quickly and easily.
Wanting to highlight the benefits of using the internet in our daily shopping below, we quote the terms and conditions for the return of defective or non-defective products.

Product returns due to delivery error

In all cases in which other than the sold ones are delivered, by type or quantity or a property is missing which has been previously agreed in writing with mybestbuyever.com the customer returns the products to check and verify the error. In this case the costs of returning the products to the company as well as the costs of repatriation to the customer are borne by mybestbuyever.com as long as the company's proposed return method is followed.

Return of defective products

In case it is found that the item has a manufacturing defect, if this is confirmed by the authorized repairman who provides the guarantee of good operation or in case mybestbuyever.com itself provides the guarantee of good operation, the following applies:

The warranty is provided for a limited period of time as stated in the detailed product specifications. After the end of this period or repair, the replacement of the products is possible with an additional charge after a new agreement with the customer.

The return of the product to be replaced must be done together with all the documents that accompanied the product (eg DAT, Retail, etc.) and its complete packaging. If it is a defect that was found later by delivery and packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item the product packaging is not required.

The return of the products will be done in the way suggested by mybestbuyever.com (ELTA) In cases of return via courier, the customer is charged with the shipping costs to mybestbuyever.com and mybestbuyever.com is charged with the shipping costs of the replaced or repaired product.

After returning the products, the defect mentioned by the customer is checked and then contacted to inform him about the results of the inspection.

If the defect is found, the product is repaired or replaced, otherwise the transaction is canceled in case it is not possible to repair the product in a reasonable time and cannot be found by mybestbuyever.com another product of similar or better characteristics or value for replacement. In case of cancellation of the transaction, the return of the money of the initial purchase is done in the same way as the initial payment of the customer to mybestbuyever.com.

In particular, in the event of a credit card charge, mybestbuyever.com will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then proceed with any transaction under the contract it has drawn up with the customer without its sole responsibility. mybestbuyever.com now. mybestbuyever.com after this information does not bear any responsibility for the time and manner of execution of the dispute, which is regulated by the aforementioned contract. In case of payment by bank transfer, a reverse bank transfer will be made from the COMPANY's accounts to the customer. In case of payment via Paypal, a refund will be made through the platform.

In the event that the products are returned damaged or defective, the online store has the right to claim compensation from the customer, the amount of which will be determined by the status of the products and to make unilaterally and without delay a total or partial offsetting of this claim. against the customer.

 


Return of non-defective products - Right of unjustified withdrawal by the customer

The CUSTOMER has the right to withdraw from the purchase contract within 14 calendar days from the date of conclusion of the service contract (when it comes to such a contract), or from delivery (when it comes to products) and even when there are many products in same order from the delivery of the last one while when there is an obligation to deliver products at regular intervals from the delivery of the first one. Withdrawal is subject to the following conditions:

This withdrawal is unjustified and without any charge and if the item has already been delivered, the customer must return the product exactly to the condition he received it, with all its accessories, accompanying forms and packaging in excellent condition. Return of the item is accepted,

Return of the item is accepted, only if the buyer has first paid any amount charged by the company for the shipment of the item to him and the shipping costs for the return of the item.

The withdrawal statement is made in writing or electronically and mybestbuyever.com is obliged to send a confirmation of receipt of the withdrawal statement as soon as it arrives.

Following the declaration of withdrawal, mybestbuyever.com is obliged to reimburse the price received within 14 days of receipt of the products.

Delivery shipping costs are not refundable if the customer had chosen a delivery method other than the free standard delivery method offered by mybestbuyever.com.

The refund to the customer will be made by the same means with which the initial collection was made. Specifically in the case of credit card charging as follows: in case the price has been paid to mybestbuyever.com by the Bank until the withdrawal and return of the item, mybestbuyever.com will be obliged to inform the Bank about the cancellation of the transaction and the bank will take any action provided for under the contract concluded with the customer. The company after this information bears no responsibility for the time and manner of execution of the dispute, which is regulated by the aforementioned contract. In case of payment by bank transfer, the refund will also be made by bank transfer to the same customer account. In case of payment via Paypal, a refund will be made through the platform.

The customer is responsible for compensating the company if it used anything other than that which is necessary for the determination of the nature, characteristics and operation of the goods in the period until the declaration of withdrawal. The determination of the nature, characteristics and operation of the goods should be done based on the information provided on the outer packaging of each product, as well as the additional information provided by the company and yet without opening the packaging of the products and putting in operation the good. The company is willing to inform the customer of any questions about the nature and operation of the products by providing additional information material electronically or otherwise. In case of opening the package or putting the products in operation, their value is automatically reduced as the product is characterized as used and the customer must compensate the company for the reduction of the value of the product. The reduction of the value from the opening of the package and consequently from the characterization of the product as used is examined on a case by case basis and is determined by the company and is usually of the order of 20% -30%. mybestbuyever.com is entitled to agree with the customer the compensation of even with mutual offsetting.

In case the withdrawal concerns the provision of services, the customer must pay an amount proportional to the ones provided until the withdrawal statement.

In the event that the products are returned damaged or defective, the online store has the right to claim compensation from the customer, the amount of which will be determined by the status of the products and to make unilaterally and without delay a total or partial offsetting of this claim. against the customer.

Execution of maintenance work or repairs, the right of withdrawal applies to these additional services or goods.

sale of sealed audio recordings or sealed video recordings or sealed computer software, which were sealed after delivery.

supply of goods manufactured in accordance with the specifications of the consumer or clearly individualized.